Dear visitors and users!
This Offer Agreement (hereinafter referred to as the Agreement) is an open offer (Offer) and regulates the relationship between the Individual (hereinafter referred to as the Contractor) and the User (hereinafter also referred to as the Customer), on the other hand, collectively referred to as the "Parties" .
1. GENERAL PROVISIONS
1.1. This Agreement (hereinafter referred to as the Agreement) is a public offer.
1.2. The Parties to the Agreement are the Contractor, on the one hand, and the Customer, on the other hand, hereinafter referred to separately as the Party, and together - the Parties.
1.3. In accordance with the Civil Code of Ukraine, in case of acceptance of the conditions set out in the Offer and payment for goods / services, an individual or legal entity accepting this Offer becomes the Customer (acceptance of the Offer is equivalent to concluding an Agreement on the terms set out in the Offer).
1.4. Paid services in accordance with this Agreement are provided by the Contractor for individuals, individual entrepreneurs and legal entities.
3. COST, TERMS OF PAYMENT AND PROVISION OF SERVICES
3.1. The cost of services provided under this Agreement is indicated on the website http://vininfo.com.ua and, by agreement between the parties, can be changed up or down depending on the amount of work.
3.2. The order of the Service is confirmed by filling out the relevant application by the Customer and making payment using one of the methods indicated on the Site. The Customer pays for the Services on a 100% prepayment basis.
3.3. The Customer's payment obligations are deemed to have been duly fulfilled by him on the day the funds are credited in full to the account of the Contractor.
3.4. The Service is provided to the Customer by sending a link to download digital goods (reports) to the Customer's email address specified by him when filling out an application for receiving the Services.
3.5. If, within the agreed time frame, the Customer for one reason or another did not get access to the paid Service, he must contact the Contractor's support service at: help.findinfo@gmail.com.
3.6. Services are deemed to have been rendered properly and in full if, within three working days from the end of the provision of services, the Customer does not submit a motivated claim. In the absence of a reasoned claim, the services are deemed to have been rendered properly.
3.7. The contractor and the client do not sign the acts. Payment confirms the quality of the services provided.
4. ACCEPTANCE OF THE OFFER AND CONCLUSION OF THE AGREEMENT
4.1. The Customer accepts the Offer and concludes the Agreement by paying in advance for the Contractor's Services, in accordance with section 3 of the Agreement.
5. PERIOD OF VALIDITY AND CHANGE OF TERMS OF THE OFFER
5.1. The Offer comes into force from the moment it is posted on the website http://vininfo.com.ua and is valid until the Offer is revoked by the Contractor.
5.2. The Contractor reserves the right to amend the terms of the Offer (including the price) and / or withdraw the Offer at any time at its sole discretion. In the event the Contractor makes changes to the Offer, such changes come into force from the moment the amended text of the Offer is posted on the website http://vininfo.com.ua, unless another date for the entry into force of the changes is additionally determined with such placement.
6. TERM AND AMENDMENT OF THE AGREEMENT
6.1. The acceptance of the Offer by the Customer, made in accordance with clause 4.1 of the Offer, creates an Agreement on the terms of the Offer.
6.2. The Agreement comes into force from the moment of acceptance of the Offer by the Customer and is valid until the moment of termination of the Agreement.
7. TERMINATION OF THE CONTRACT
7.1. The Agreement can be terminated by agreement of the Parties at any time.
7.2. The Contractor has the right to terminate the contract unilaterally.
8. LIABILITY AND LIMITATION OF LIABILITY
8.1. For violation of the terms of the Agreement, the Parties bear responsibility established by the Agreement and / or the current legislation of Ukraine.
8.2. The customer is fully responsible for the accuracy of the information specified by the customer.
8.3. The Contractor is responsible for the storage and processing of the Customer's personal data, ensures the confidentiality of this data and uses them exclusively for the high-quality provision of Services to the Customer.
8.4. The use of the received materials by the Customer is allowed only for personal purposes and for personal use.
8.5. The Contractor has the right to refuse to provide services unilaterally and revoke the Customer's access to the materials in case of establishing the facts of the Customer's transfer of the Personal link to third parties, dissemination of information and materials received as a result of receiving the Services, to third parties.
9. MONEY BACK POLICY AND DISCLAIMER
9.1. If the quality of services for any reason is inappropriate for the Customer, digital goods are damaged or they cannot be opened, read, used, the Contractor grants the Customer the right within 14 (fourteen) calendar days from the date of receipt of the materials, access to which was provided in accordance with the terms of the Agreement, contact the Contractor with an Application for the return of the funds paid.
9.2. An application for a refund is sent by the Customer to the following address: help.findinfo@gmail.com.
The Customer is responsible for the correctness of the data specified in the Application.
The refund application must contain the following information:
9.3. Surname, name, patronymic of the Customer; method, date and amount of payment for services; reasons why the Customer believes that the services provided are of inadequate quality.
9.4. Provided that the Application for a refund of funds meets the requirements of clauses 9.3 of the Agreement, the Contractor returns the paid funds within 2-4 working days from the date of receipt of the application, by canceling the transaction and re-crediting the funds to the Customer's card. Refunds are made minus the commission of payment systems and to the card from which the payment was made.
9.5. In the absence in the application for a refund or the provision of inaccurate information, the Contractor has the right to refuse to return the funds to the Customer.
9.6. Any claims, statements are sent by the Customer after the end of the period specified in cl. 9.1 of the Agreement, the Contractor is not considered.
10. CONTACTS
Phone: +380636425622
E-mail: help.findinfo@gmail.com
Address: Odessa, st. Zabolotny 14, 40